TRAINING & WORKSHOPS
Practical learning for people who support others.
Paid training and workshops for organisations, staff, volunteers, carers and community groups.

Build knowledge.
Grow confidence.
Our training is designed to build knowledge, confidence and good practice, with sessions for groups and individual learners.
Talk to us about your learning needs, the people taking part and the topics you’d like to explore. Bespoke training packages can be discussed around an organisation’s needs.
Clear information about our training
Please note: Our workshops are currently non-accredited unless stated otherwise. They are designed for awareness, staff development and community learning. We do not currently offer CPD accreditation or regulated qualifications. We’ll confirm the topics, trainer, format, availability and price before you book.
MAKE AN ENQUIRY
What would you like your team to learn?
Tell us your preferred topic, group size and dates. Individual learners are welcome to ask about available sessions too.
Enquire about trainingOr call 0191 468 3309.
Workshop topics
Topics can include the following. Contact us to discuss availability and the needs of your group.
- Cultural Awareness & Cultural Competence
- Autism Awareness
- SEND Awareness
- Disability Awareness
- Dementia Awareness
- Mental Health Awareness
- Domestic Abuse Awareness
- Safeguarding Awareness
- Equality, Diversity & Inclusion
- Understanding Communication Needs
- Supporting Non-Verbal People
- Person-Centred Support
- Professional Boundaries
- Dignity & Respect in Care
- Understanding Challenging Behaviour
- Supporting Families and Carers
- Community Engagement
- Confidence Building
- Understanding UK Health & Social Care Services
- Understanding Benefits and Support Services
- Basic Digital Inclusion / NHS App Support
- Healthy Eating & Wellbeing Workshops
- Diabetes and Heart Health Awareness
- Autism and Culture Workshops
- Cultural Barriers to Accessing Support
SEND means special educational needs and disabilities.
CULTURE, FAITH & COMMUNITY
Cultural Awareness Workshops
Practical workshops designed to help organisations understand how culture, faith, family expectations, language and stigma can affect how people access and experience care and support.
Topics can include working with South Asian communities, understanding cultural attitudes towards disability, autism, mental health, older age and safeguarding, and improving communication with families from diverse backgrounds.
Please note: Our workshops are currently non-accredited unless stated otherwise. They are designed for awareness, staff development and community learning.
FOR ORGANISATIONS
Bespoke workshops for organisations
Workshops tailored to your organisation, your team and the communities you support.
We can discuss combining topics, focusing on a specific learning need or exploring cultural barriers to accessing support. Sessions are designed for staff development and community learning.
Plan a workshop with Smiles
Tell us about your organisation, your learning goals, group size and preferred dates. We’ll discuss the content, format and availability, and confirm a price before you book.
Enquire about a bespoke workshopOr call 0191 468 3309.
