OUR SUPPORT

A helping hand, where you need it.

Choose the support that works for you. We’ll discuss your needs, preferences and the practical help we can offer before making arrangements.

A man and an older woman preparing vegetables together at home

Home & domestic support Meal & shopping support Companionship & befriending Community access & independence Appointments & escorting Support for older people Carer & family support Form-filling & administrative support

Home & domestic support

Practical help to keep your home comfortable and organised.

General cleaning, vacuuming, dusting, mopping and tidying
Laundry, ironing and changing bedding
Washing up and kitchen support
Home organisation and decluttering
Light gardening and plant care
Shopping, errands and household essentials

Meal & shopping support

Enjoy meals that suit your tastes, routines, culture and dietary preferences.

Grocery shopping, including shopping with you
Meal planning and preparation
Preparing and serving dinner
Batch cooking and freezer meals
Culturally appropriate meal preparation
Cleaning the kitchen after cooking

Companionship & befriending

A regular visitor, a shared interest or simply someone to talk to.

Friendly conversation and regular companionship visits
Walks, coffee outings and meals out
Reading, puzzles, games and hobbies
Support to maintain friendships and interests
Accompanying you to community groups or religious services
Social support for people experiencing loneliness

Community access & independence

Support to enjoy your local community at your own pace.

Social and leisure activities
Shopping trips, outings and days out
Support accessing clubs and community facilities
Building confidence using local services
Support developing everyday life skills

Appointments & escorting

A helping hand before, during and after an appointment.

Accompanying you to GP, hospital and dental appointments
Community appointments and meetings
Waiting with you where appropriate
Organising what you need to take
Accompanying you on public transport or in a taxi
Collecting prescriptions, without administering medication

Support for older people

Everyday assistance that respects your routines and independence.

Companionship and social outings
Shopping and meal preparation
Light household support
Accompanied appointments
Help maintaining routines
Community activities

Carer & family support

Practical support for the whole family, with time for carers too.

Sitting and companionship support
Time for family carers to run errands or attend appointments
Accompanying a loved one on activities
Practical household support
Family support around routines and activities

A woman helping an older woman with paperwork at home

Form-filling & administrative support

Patient, practical help with paperwork and correspondence.

Help completing PIP, DLA and Attendance Allowance forms
Universal Credit and Carer’s Allowance forms
Blue Badge applications and general paperwork
Help understanding correspondence
Organising documents
Signposting to appropriate organisations

Help with paperwork

Our form-filling service provides administrative assistance and signposting. It is not legal, financial or specialist welfare-rights advice, and we cannot guarantee application outcomes.

Autism & SEND support

Personalised support for communication, routines, sensory needs and everyday activities.

Explore this support

Our current service scope

We are not currently registered with the CQC and do not provide regulated personal care, such as help with washing, dressing or toileting. Preparing and serving meals is offered separately from personal assistance with eating. We’ll discuss the support requested to confirm that it is within our current service scope.